T&C
T&C

  

Website by Magicdust

REDHOT COURIERS ONLINE BOOKING FORM

To Book a job please complete all fields below and click submit.

PLEASE NOTE:

-Once a job is booked if it is cancelled a callout fee will apply and must be paid immediately(see "callout fee" on prices page for appropriate charges)

-It is the person booking the jobs responsibility to make sure they select the appropriate vehicle(click here to view vehicles measurements page for all measurements. If the incorrect vehicle is booked a callout fee will apply for that vehicle plus then standard charges for the correct vehicle to then be sent out.

-Redhot Couriers DOES NOT offer insurance and is not liable for any damages. Any & all insurance must be organised by the customer. You are also aware that if damages do occur the delivery fee for the particular delivery and any other amounts outstanding on the account must still be paid in full.

- We recommend wrapping any goods you would like to be protected. As we are not furniture removalists we carry very very limited packing materials and additional rates will apply if the driver needs to spend time preparing goods for transport.

-For refrigerated deliveries we only offer refrigerated deliveries and are capable of maintaining temperatures between 0 degrees to +4 degrees, we are happy to transport frozen products but you must be aware we do only have refrigerated transport options. Refrigerated vehicles are capabale of running at temperatures between 0 degrees up to +20 degrees if required but as mentioned generally operate between 0 to +4 degrees.

-Palleted stock must be no greater than 1.165m x 1.165m x 1.1m(H) including the pallet for all vehicles except for 6 pallet vehicles which can take up to 1.9m high. Pallets which are larger may fit in our larger vehicles over 1ton or may have to be broken down and loading/unloading charges may apply or in cases where it cannot be broken down a callout fee will be charged and must be paid. We only carry chep pallets in our vans and refrigerated vehicles, we do not hold a pallet transfer account. We will only accept chep pallets which must be in good condition, at the dropoff we must receive empty exchange cheps at the time of delivery, failure to do so will result in additional charges and under no circumstances can we not receive pallets back to repalce the original exchanged chep pallets.

-For all deliveries with goods in excess of 25kg and/or 50cmx50cmx50cm in dimensions to be picked up and delivered someone must be present who is able to help the driver to load and unload. Failure of this will result in further charges for the driver to deliver or may result in the driver being unable to pickup and a callout fee being charged or the driver having to return goods to the point of pickup at which time full job rates plus additional fees will need to be paid. The job will then need to be rebooked when help will be available and full charges will apply again for the 2nd attempted job.

-By clicking submit below you agree to Redhot Couriers terms and conditions(view full T&C's here). By clicking submit you also confirm you agree and understand all terms and information above. You also agree and confirm that you or the company you are booking on behalf of will pay all costs associated with the delivery and any further fees relating back to the job(surcharges apply for credit card payments and late fees apply for overdue accounts)  

  

  

PICKUP TIME

Ready Now

      OR

ADVANCED BOOKING FOR:

Date:

                  &

Time

(Specific times for VIP; 2 hour pickup window must be given for ALL standard deliveries)  

  

TYPE OF SERVICE

1HR VIP

OR

STANDARD

TYPE OF VEHICLE

(Please tick box)

  

  

  

  

General Vehicles

  

  

  

Refrigerated Vehicles

Car

  

  

  

  

  

  

1Ton Van or Ute

1TonUteONLY

1TonVan ONLY  

  

1.0T Refrigerated

  

  

1.2Ton Van ONLY

  

1.2T Refrigerated

  

 

1.5Ton Van ONLY  

  

1.5T Refrigerated

  

  

1.7TonVanONLY

  

1.7T Refrigerated

  

  

3T / 6 pallet enclosed

  

3T / 6pallet Refrigerated

  

PICKUP DETAILS

Residential address

               OR

Business name

Pickup address(for multiple pickups simply number the pickups in the order you would like them to be made)

Contact at pickup

Contact at pickup PH#(if appl)

Pickup# / Reference name or # / order#

Goods to be pickup up(all items must be listed along with weights and measurements for each item)

Forked on

       OR

manually loaded on

Are there any stairs/lifts or steps? YES  NO

Additional information

  

DELIVERY DETAILS

Residential address

               OR

Business name

Dropoff address(for multiple delivery points simply number the drops in the order you would like them to be made)

Contact at dropoff

Contact at dropoff PH#(if appl)

Dropoff# / Reference name or # / order#

Goods to be dropped off(if appl)(items must be listed along with weights and measurements for each item)

Forked off

       OR

manually loaded off

Are there any stairs/lifts or steps? YES  NO

Additional information

  

PAYMENT DETAILS

ACCOUNT

Charge to account name

Account number

Charge order#

  

OR

  

CREDIT CARD 

 Card number

Expiry Date

CCV(last 3digits on signature panel)

Name on Card

Registered address for card(NO P.O. Boxes)

Phone number of card holder

  

YOUR CONTACT DETAILS

Company / Name for tax invoice: 

Your Name:

Your Telephone Number:

Your Email Address:

Please contact me by: Email Telephone