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REDHOT COURIERS REFRIGERATED & TEMPERATURE CONTROLLED ONLINE BOOKING FORM

**PLEASE NOTE WE ARE CURRENTLY NOT TAKING ANY GENERAL FREIGHT and/ or SMALL PARCEL DELIVERIES, PLEASE ONLY USE THE BELOW FORM FOR ALL TEMPERATURE SENSITIVE DELIVERIES. PLEASE EMAIL info@redhotwa.com.au FOR ALL GENERAL ENQUIRIES AND WE CAN ADVISE AVAILABILITY**

To Book a job please read all below before selecting your required transport at the bottom of the page to agree and proceed

PLEASE NOTE:

  • Once a job is booked if it is cancelled a callout fee will apply and must be paid immediately(see “callout fee” on prices page for appropriate charges)
  • It is the person booking the jobs responsibility to make sure they select the appropriate vehicle(click here to view vehicles measurements page for all measurements. If the incorrect vehicle is booked a callout fee will apply for that vehicle plus then standard charges for the correct vehicle to then be sent out.
  • Redhot Couriers DOES NOT offer insurance and is not liable for any damages. Any & all insurance must be organised by the customer. You are also aware that if damages do occur the delivery fee for the particular delivery and any other amounts outstanding on the account must still be paid in full.
  • We recommend wrapping any goods you would like to be protected. As we are not furniture removalists we carry very very limited packing materials and additional rates will apply if the driver needs to spend time preparing goods for transport.
  • For refrigerated deliveries we only offer refrigerated deliveries and are capable of maintaining temperatures between 0 degrees to +4 degrees, we are happy to transport frozen products but you must be aware we do only have refrigerated transport options. Refrigerated vehicles are capabale of running at temperatures between 0 degrees up to +20 degrees if required but as mentioned generally operate between 0 to +4 degrees.
  • Palleted stock must be no greater than 1.165m x 1.165m x 1.1m(H) including the pallet for all vehicles except for 6 pallet vehicles which can take up to 1.9m high. Pallets which are larger may fit in our larger vehicles over 1ton or may have to be broken down and loading/unloading charges may apply or in cases where it cannot be broken down a callout fee will be charged and must be paid. We only carry chep pallets in our vans and refrigerated vehicles, we do not hold a pallet transfer account. We will only accept chep pallets which must be in good condition, at the dropoff we must receive empty exchange cheps at the time of delivery, failure to do so will result in additional charges and under no circumstances can we not receive pallets back to replace the original exchanged chep pallets.
  • For all deliveries with goods in excess of 25kg and/or 50cmx50cmx50cm in dimensions to be picked up and delivered someone must be present who is able to help the driver to load and unload. Failure of this will result in further charges for the driver to deliver or may result in the driver being unable to pickup and a callout fee being charged or the driver having to return goods to the point of pickup at which time full job rates plus additional fees will need to be paid. The job will then need to be rebooked when help will be available and full charges will apply again for the 2nd attempted job.
  • By selecting your required transport and proceeding below you agree to Redhot Couriers terms and conditions(view full T&C’s here). By selecting your required transport below and proceeding you also confirm you agree and understand all terms and information above. You also agree and confirm that you or the company you are booking on behalf of will pay all costs associated with the delivery and any further fees relating back to the job(surcharges may apply and late fees apply for overdue accounts)